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The Business Summit was 2 days, with the following
objectives:
• Discuss the 2010 Health Care Reform Act and how it   may affect long-term care pharmacy
• Define strategies that can be used by long-term care
  pharmacies as care expands beyond “traditional” care
  and living settings
• Identify current and future federal and state regulatory 
  and legislative initiatives that may influence the role of
  pharmacy services in long-term care settings
• Evaluate the role of newer technologies that can be used   to improve efficiencies in long-term care pharmacy
• Discuss the ongoing changes in the long-term care   industry and potential effects on pharmacy services
The MHA Business Summit has become the “can’t miss” event for independent long-term care pharmacy owners and operators, as well as industry partners that support long-term care pharmacy!
Long-Term Care Pharmacy State of the Industry
Douglas A. Present
Chief Executive Officer
Managed Health Care Associates, Inc.
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Mr. Present started his presentation by discussing the 2010 Health Care Reform Act and aspects of the Act that will have greatest relevance to long-term care pharmacy. In regards to Medicare, the Act will incur the following changes:

• Restructures payments to Medicare Advantage   plans
• Freezes the threshold for Medicare Part B   payments from 2011-2019 for people with
  incomes over 85K per year (170K per couple)
• Establishes an Independent Payment Advisory   Board
• Allows for the creation of Accountable Care
  Organizations (ACOs)
• Creates an “Innovation Center” within CMS
• Closes the donut hole
• Requires no co-insurance or deductibles for
   preventive services

Mr. Present went on to highlight those issues currently of greatest importance to long-term care pharmacy owners and operators, including the increased use of generics and erosion of profit margins related to generic dispensing, short cycle dispensing, audits that are being mandated by prescription drug plans (PDPs), dispensing of controlled substances from long-term care pharmacies into skilled nursing facilities, and increased federal and state compliance. Mr. Present emphasized that long-term care pharmacy owners and operators must take a proactive role in shaping, managing, and implementing these changes. Actions that pharmacies can take include getting involved in legislative activities at federal and state levels and maximizing pharmacy efficiency.

Mr. Present closed by emphasizing the active role MHA has in helping long-term care pharmacies with these changes. MHA has been working with Prescription Drug Plans, federal and state governments, and pharmacy and long-term care associations such as the Long-Term Care Pharmacy Alliance and the American Society of Consultant Pharmacists to ensure that independent long-term care pharmacies have a “voice” with key decision-makers.


Overview of the Health Care Reform Act
The Honorable William H. Frist, MD
18th Majority Leader, U.S. Senate, 2003-2007
U.S. Senator from Tennessee, 1995-2007
Heart-Lung Transplant Surgeon
Co-Chair, Partnership for a Healthier America
Leading Voice in the Healthcare Debate

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The Honorable Dr. Frist initiated his presentation with a history and background of the Patient Protection and Affordable Care Act (PPACA) that was signed on March 23, 2010 and the follow-up Health Care and Education Reconciliation Act of 2010 that was signed on March 30, 2010. He discussed the role the 2008 recession had on health care reform and how this may shape future health care trends.

The Honorable Dr. Frist then presented his view on the future of the Health Care Reform Act and noted that it is his belief that the Act may be ruled unconstitutional in the courts. He emphasized concerns about how the Health Care Reform Act will be paid for and the debt that will be incurred with this Act: “The single largest threat to the greatness of America is the skyrocketing DEBT … driven by explosive, accelerating entitlement spending.” This exploding debt will impact productivity within the United States. The question is—how will these entitlements be paid for?

Next, the Honorable Dr. Frist presented his thoughts on how the federal government could manage
healthcare. One example he provided was to move toward “defined contribution” tax support in all
three main insurance coverage platforms:
• Medicare—premium support
• Medicaid (for the non-disabled)—per capita federal payments to the states
• Employer-sponsored insurance with refundable tax credits

One idea for Medicare Part D is partial prototype: Medicare Part D enrollees select the insurance and care delivery model they would like to have. The more expensive options would be paid out-of-pocket by the enrollee. The federal government would provide oversight of the marketplace as the new healthcare agenda is being implemented. One example would be starting in 2021, people who turn 65 would receive vouchers to purchase private Medicare-certified health insurance plans in a new “Medicare Exchange.”

The Honorable Dr. Frist closed by noting that the real action in health care reform is at the state level. States are responsible for most of the new legislation due to Medicaid restrictions and state budget pressures that are only worsening.
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Short Cycle Implementation and Market Impact
Michael J. Sicilian
President
Managed Health Care Associates, Inc.
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Mr. Sicilian started his presentation by providing the background and potential reasons why short cycle dispensing may have been included in the 2010 Health Care Reform Act. Mr. Sicilian emphasized that the initial intent of the federal government was to reduce unused medications associated with 30-day fills, thereby reducing costs, protecting the environment, and discouraging diversion. The original intention of this guidance was to include all medications dispensed by a long-term care pharmacy to almost all long-term care settings. This Act was to be implemented January 1, 2012 and to include the following:

• How to service assisted living facilities (ALFs) and rural   pharmacies within the requirements
• How to repackage non-oral medications such as eye drops,
  ear drops, and ointments
• The dispensing fee model based on initial inclusion of brand
   and generics and that each prescription would require
   4 dispenses at the same cost each month
• The need for PDPs to have network adequacy in future bids
  and the costs associated with this additional dispensing would
  need to be accounted for in future bids
Financial analysts believed that short cycle would result in a net increase in healthcare costs because the cost of additional dispensing fees and beneficiary premium increases would be greater than waste savings. These issues were presented by pharmacy associations, organizations, and MHA to the Centers for Medicare and Medicaid Services (CMS) in 2010. Final guidance was published in April 2011. This guidance included only branded medications, excluded all non-oral medications, and delayed the implementation date to January 1, 2013.
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Never, Never, Never Quit: Lessons From an Entrepreneur
John F. Crowley
Biotech Entrepreneur
Inspiration for the major motion picture Extraordinary Measures



When the Crowleys discovered that their two young children could die from a rare disease with no
known cure, they didn’t give up even though they were frustrated and terrified. Crowley recounted the impetuousness of his and his wife’s decision to take the lead in finding a treatment for Pompe disease.

Mr. Crowley noted in his presentation that “I remember looking at [my daughter] Megan and looking into those big brown eyes and...I think those eyes told me that she wanted to fight, that she didn’t want to quit, that she wanted to fight...So we would, too.”

Mr. Crowley shared with the audience the virtues of investing your entire life in something, and finding the strength to overcome challenges and potential heartbreak. He also discussed how he set a vision and made the decision to reach for a seemingly impossible goal, and never quit.
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Overview of Current MHA Activities
Lou Livolsi
Senior Vice President,
Long-Term Care
Managed Health Care Associates, Inc.
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Mr. Livolsi provided background on current activities ongoing at MHA, including potential and future legislative activities, PDP activities, pharmaceutical contracting, and other initiatives to support long-term care pharmacy owners and operators. Mr. Livolsi focused on the Net-Rx™Suite, RxPertise Consulting Software, and Pharma Data Services and its value to MHA members. He also provided an overview of the current MHA LTC Managed Care Network, which has more than 700 independent long-term care pharmacies in more than 1,100 locations.

Mr. Livolsi highlighted two recent acquisitions by MHA—the Navigator Purchasing Group, which provides food, medical/surgical supplies, and capital equipment to nursing facilities, and The MED Group, which supplies mobility, complex rehabilitation equipment, respiratory and sleep supplies and equipment, durable medical equipment, and patient supplies to health providers and facilities. He closed by emphasizing that MHA has evolved from being strictly a pharmacy group purchasing organization into a full-service health care company.
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Missed Reimbursement Opportunities:
What Are You Leaving on the Table?

Elizabeth H. DeMeo
Vice President, Strategic Accounts
Chad Hammerstrom
Vice President, Net-Rx
Managed Health Care Associates, Inc.
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Ms. DeMeo and Mr. Hammerstrom discussed the possible missed reimbursement opportunities that may exist for MHA members. Member pharmacies have claim adjudication volumes of 230 to 185,000 claims per month and adjudicate claims with an average of 10-22 PDPs each month. For a long-term care pharmacy that is responsible for fewer than 5,000 beds, this can result in a loss of approximately $2,700 per month and $32,400 annually. For a long-term care pharmacy that services more than 25,000 beds, this can result in a loss of approximately $42,000 per month or $504,000 annually! Significant monies are being “left on the table!”

One option to maximize reimbursement opportunities is the Net-Rx™ Reimbursement Suite. This program offers users access to reconcile third party claims information through a secure web portal. The illustration below provides an overview of the services offered in the Net-Rx™ Reimbursement Suite.

Features include:
• Reconciliation—reimbursements are verified
  electronically to ensure pharmacies are paid according
  to the agreed amount from adjudication. Discrepancies
  are viewable online so you know exactly what you
  are owed and from whom
• Contract Assurance—a value-added service that takes
  the reconciliation process one step further by
  identifying third party claims not reimbursed at the
  MHA contracted rate
• AWP Verification—An enhanced claims analysis tool
  that uses proprietary analytics to detect billing
  and database errors
• U&C Reports—Edit-Rx provides detailed payment
  reports highlighting variances in Usual and Customary
  to ensure the pharmacy is billing the correct amount

Ms. DeMeo and Mr. Hammerstrom closed by presenting some examples of how long-term care pharmacies improved their reimbursement process through the use of these tools.
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Beyond Long-Term Care: Opportunities in Specialty Pharmacy
Lois Ann Murray, RPh
Executive Director, Specialty Contracting
Managed Health Care Associates, Inc.
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Ms. Murray started her presentation by defining specialty pharmacy as pharmaceuticals
with the following attributes:

• Complex large molecule and biologic drugs
• Requires special handling and expanded clinical services
• Used to treat rare and chronic diseases, often with small populations
• High cost /unit results generally results in reimbursement challenges

Ms. Murray discussed the growth of specialty pharmacy and why long-term care pharmacies are looking at specialty pharmacy as an option to grow their business. Ms. Murray noted that in 2009, Express Scripts reported that the spending trend for specialty pharmaceuticals increased at a rate 5 times that of traditional drugs and that specialty pharmaceuticals is forecasted for double digit growth in the coming years! The growth seen in the general marketplace is mirrored in long-term care findings as well with MHA reporting 17% growth in drugs to treat Multiple Sclerosis and 27% growth in drugs to treat inflammatory conditions such as Rheumatoid Arthritis, Crohns, and Psoriasis.

Three significant drivers for this growth in spending trend include the increased prevalence of specialty therapies being used to manage chronic disease states, the increased cost of specialty pharmaceuticals, and the rapid growth of new drug entrants. Currently there are 287 specialty pharmaceuticals in Phase III clinical studies; almost 50% are oncology medications. This allows new treatment choices for patients with chronic illnesses. Ms. Murray emphasized the fact that specialty pharmacy is a growth center of the future.

Ms. Murray reviewed the services that  pharmacies must provide to meet the standards set by health plans for specialty pharmacy as well as to meet the expectations of manufacturer for specialty contracting.

Ms. Murray closed her presentation by providing an overview of MHA Specialty Pharmacy Solutions, which
provides a comprehensive program of solutions and services
for members. This graphic provides an overview of these programs and services.
MHA Blackjack Tournament Raises $5,000 to Support the Mark Baldinger Student
Leadership Award!

At the Business Summit, MHA hosted a blackjack tournament on Thursday, March 17th to benefit the Mark Baldinger Student Leadership Award. There were 47 total participants with a total of $5,000 raised!
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An Update on the MHA Long-Term Care Member Study klp;
Michelle L. Templin
Vice President
Managed Health Care Associates, Inc.
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Ms. Templin provided an update on the MHA Independent Long Term Care Member Study. This
presentation on study results was from data collected October 2009 through September 2010.

Data for this study came from two main sources:
• The quantitative data was obtained from MHA’s Pharmaceutical Data Services (PDS) and SDI, one of
  the country’s leading healthcare analytics organizations. A total of 893 closed door pharmacies representing
  2.8 million patient profiles were used in the study. Respondents were from all regions of the United States
• The qualitative data was derived from 155 surveys developed by MHA and administered by Cooper Research. This research
  was conducted online between October and December 2010. Respondents were from all regions of the United States

Some key highlights from this research are:
• There was a 5% decrease in pharmacies servicing 2,000 or fewer residents and 5% increase in pharmacies servicing
  3,001-6,000 residents
• Most pharmacies operate 6 days a week, are open 9-10 hours per day, service 1 state, and service 25 or fewer facilities
• For pharmacies that service more than skilled nursing facilities (SNFs), 44% of SNF residents are responsible for 48% of
  total prescriptions, while 31% of ALF residents are responsible for 29% of total prescriptions
• The “typical” resident receives 4 branded prescriptions, 5 generic prescriptions, and 3-5 over-the-counter prescriptions

The data supported the statement made by Lois Ann that specialty pharmacy has seen double digit growth among long-term care pharmacy providers. Even with increased growth in other avenues of business, Medicare Part D continues to be the biggest payor in this market.

Ms. Templin closed by noting that the 2011 MHA Independent Long-Term Care Member Study is available to MHA members by contacting their National Account Manager.

 

An Update on
Operational Issues:
Short Cycle Implications on
Operation Systems, Audits,
and DEA

This panel discussion focused on three issues that are “top of mind” with pharmacy owners and operators—implementing the short cycle guidance, the increased use of pharmacy audits by PDPs and how to prepare for these, and the current status of long-term care pharmacies dispensing controlled substances to nursing facilities.

Mr. Weiss started the panel by providing a more detailed discussion regarding coding for branded medications and what information would be required to receive reimbursement
for a claim. He also noted that pharmacies will be required to indicate what type of packaging was dispensed along with the dispensing cycle (eg, daily, every 2-3 days, every 7 days, etc.). Other items and information that the long-term care pharmacy will need to track and may be able to bill for include:

weiss mccall hiliard
Tom Weiss
Co-Chair, Work
Group 14, LTPAC,
NCPDP
Product Manager and
Business Capabilities
Architect

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Omnicare
Steve McCall,
PharmD, MBA
Manager of
Pharmacy
Performance
CVS Caremark


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Jennifer Hilliard, JD
Public Policy Attorney
LeadingAge


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View slide presentation
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• Dispensing fees (“costs associated with acquiring
  and maintaining technology....”)
• Excluded drugs
• Copays (once per month and up front)

“Most recently, in October 2010 the DEA issued a “policy
statement” giving some guidance on who can be the
agent of the prescriber within the skilled nursing facility.
Unfortunately, the DEA has not defined details of how
this should be implemented.”


Mr. Weiss recommended that exceptions such as emergency fills be billed separately to the PDP.

He closed by telling participants that more information will be available in the coming months.

Next, Dr. McCall discussed pharmacy audits. His presentation focused on:
• Fraud, waste, and abuse (FWA) training
• Monitoring of staff for OIG Exclusion
• CMS PDE/DIR Audits
• Using the correct Prescriber Identification
• Proper submission of compounds
• Records retention

Dr. McCall emphasized that CMS has an annual requirement that all pharmacy personnel complete FWA training and that PBMs may require a specific training or allow attestation of other training materials to be utilized. He noted that compliance training should include fundamental compliance areas such as those areas at risk for fraud, waste and abuse; employee responsible for reporting issues; and training on how to report potential compliance and fraud, waste, and abuse issues.
  Dr. McCall closed his presentation with a discussion on the proper submission of compounds. He noted that under CMS rules, Part D plan sponsors cannot cover Part D drugs prescribed for off-label uses unless those drugs appear in one of three Medicare-approved drug compendia — the United States Pharmacopeia Drug Information, the American Hospital Formulary Service Drug Information, or the
Drugdex® System.

Dr. Hilliard provided a history and overview of the current situation regarding dispensing of controlled substances by a long-term care pharmacy to a skilled nursing facility. She noted that in 1995 the Drug Enforcement Agency (DEA) recognized the nurse in the facility as an agent for the prescriber but in 2001 the nurse was “unrecognized” as an agent for the prescriber. In general, 2009 was the year that the DEA started enforcement of this issue and started going after long-term care pharmacies that dispensed controlled substances into the skilled nursing facility without an actual prescription.

Most recently, in October 2010 the DEA issued a “policy statement” giving some guidance on who can be the agent of the prescriber within the skilled nursing facility. Unfortunately, the DEA has not defined details of how this should be implemented. In addition, this statement covered only Schedule III-V medications, not Schedule II. At the time of this meeting the issue had not been resolved.

Dr. Hilliard closed by indicating she thought this matter eventually will be settled through legislative action, which would be necessary to permit nurse-as-agent with respect to Schedule II medications.